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This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit thelabfactoryatl.com website or interact with our services. By using our website, you consent to the practices described in this Privacy Policy.

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Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at thelabfactoryatl@gmail.com or by mail using the details provided below:

3039 Amwiler Rd, Suite D, Atlanta GA 30363, United States

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Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

• Device information

  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

  • Disclosure for a business purpose: shared with our processor Shopify.

  • Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

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1.1 Personal Information

• We may collect personal information such as your name, contact details, shipping address, billing information, and other relevant details when you place an order or register an account on our website.

1.2 Automatically Collected Information

• We automatically collect certain information when you visit our website, including your IP address, browser type, device information, and browsing behavior. This information helps us enhance your user experience and improve our services.

1.3 Cookies

• We use cookies to track and analyze user preferences, improve our website's functionality, and provide a personalized experience. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

• To process and fulfill your orders, including shipping and billing.

• To communicate with you regarding your orders, account status, and customer support inquiries.

• To personalize your experience on our website and recommend products based on your preferences.

• To improve our website, services, and customer satisfaction.

• To comply with legal obligations and prevent fraudulent activities.

3. Information Sharing

• We do not sell, trade, or rent your personal information to third parties.

• We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, as long as those parties agree to keep this information confidential.

4. Security

• We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices

• You have the right to access, correct, or delete your personal information. You may also choose to opt-out of certain communications.

• You can manage your cookie preferences through your browser settings.

6. Updates to this Privacy Policy

• We may update this Privacy Policy from time to time. The latest version will be posted on our website with the effective date.

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